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As your Virtual Agent Implementation Partner, we provide recommendations for state-of-the-art NLP infrastructure combined with insight-gathering tools, design services, a massive library of AI training data, and the support of a team that cares about your success.
Virtual agent templates for your industry the Wysdom Exchange
A team of experienced conversational AI experts
Domain expertise in telco, utilities, retail, finance, and insurance
By taking advantage of our turnkey service, you’ll have the confidence of knowing that your virtual agent is working optimally, with minimal management on your end. And since we deliver as-a-service, we’re able to agree on and commit to achieving specific KPIs.
Enhance your AI with a massive, ever-growing shared library of AI data (models, customer journey templates, intents, phrases, responses, and small talk) to make your virtual agent more robust and the fastest learner in your industry.
Understand your customer’s behaviour and unmet needs, how your conversational AI is performing, and where it can be improved with our proprietary topic clustering technology.
Have an experienced AI team (conversation designers, engineers, editors, analysts, and translators) working together to continually optimize the customer experience for your AI applications.
Leverage Wysdom’s breadth and depth of experience, best practices, and KPI guarantees to be quickly up and running on the virtual agent framework of your choice.
Web
SMS/RCS
Facebook Messenger
Microsoft Cortana
Microsoft Teams
Slack
Apple iOS
Google Assistant
Amazon Alexa
Android
Twilio
Telegram
Kik Messenger
Learn what it takes to assess virtual agent platform vendors
Choosing a virtual agent platform that will support your growing VA needs for the next 10 years can be daunting. Let Wysdom’s team of experts support you through this step. Get a comprehensive list of questions to ask potential vendors, and get an easy-to-use scoring system to ensure you choose the right partner.
Part of making Conversational AI successful is integrating it with the right enterprise systems and applications to ensure it has all the data needed to interact with customers. Wysdom readily integrates with popular enterprise systems such as:
Industry Expertise
We’ve focused our business on industries where we’ve captured knowledge in the Wysdom Exchange. This can benefit Conversational AI deployments in many other industries, and our AI team brings each client a combination of expert perspectives, fresh ideas and breakthrough business insights.
Telecom
Financial Services
Insurance
Automotive
Retail
Consumer Packaged Goods
Travel & Hospitality
Utilities
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