Keeping your data safe
and secure
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Keeping your data safe
and secure
It’s a given these days that organizations must ensure their sensitive information is protected against breaches.
We believe providing them with proof that their data is secure is equally important, which is why we’re proud to be a SOC2 certified organization.
There’s nothing more important to us than providing secure and protected systems.
Our customers and partners trust us with their most sensitive data, and we know that security and privacy are top-of-mind for all organizations.
Confidentiality
All systems and data must be protected from unauthorized access. This includes outside acts and staff without a legitimate need.
Integrity
All systems and data must be protected from unauthorized modification or deletion.
Availability
All systems and data must be available to the appropriate users when they require access.
SOC (System and Organization Controls) are strict standards designed to help measure how well we manage systems. A SOC2 report provides our customers with the confidence that Wysdom has appropriate safeguards and procedures in place to protect their data.
Wysdom has been independently examined by third party auditors and our resulting report ensures our systems have extensive controls around Security, Availability, Confidentiality, and Privacy.
For customers looking for the details of our SOC 2 report, please contact us.
Wysdom is a conversational AI optimization platform that enables higher performing, lower cost conversational virtual agents, continually learning and delivering high-quality customer experiences.
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VP, Product & Analytics
Artiom has spent 10 years in software and mobile engineering, specializing in quality assurance and customer service. He has worked in testing and QA at both startups and in enterprises such as Clickfree, TELUS, and Freescale Semiconductor.
VP, Optimization & Delivery
Michel has 20 years of experience in leading the successful delivery of Conversational AI and Natural Language Customer Care solutions to some of the largest financial, telco, healthcare, utilities, and retail enterprises throughout North America.
Prior to joining Wysdom, Michel spent 20 years at Nuance Communications, holding senior management and leadership positions within the enterprise division, most recently as director of the Toronto office and professional services team.
SVP, Sales
Fred brings in 25 years of international experience in sales and business development across North America, the Caribbean, Asia-Pacific, Europe, and the Middle-East.
Prior to Wysdom.AI, he held sales leadership positions at Oracle, Redknee, and Movius/Glenayre, successfully growing revenues in both large and small organizations. Fred has also been involved in the start-up community in the earlier stages of his career as an Investment Manager with SP Capital and was an alternate director on a few investee companies.
Chief Engineering Officer, Co-Founder
With 20 years of experience in software and mobile, Karen has held senior technical roles at 5 startups, including Wysdom.AI, Clickfree, Mobile Diagnostix (HP), Teamatic, and Virtualthere.
Chief Technology Officer
Karthik has over a decade of hands-on, proven global expertise in emerging technologies and implementing intricate platforms and solutions for telecommunications and enterprise during his time at Amdocs, with senior positions in their India, Cyprus, America, and Canada offices.
Chief Operating Officer
Nitin has over 20 years of success in global executions of business technology, driving operational efficiency and digital scalability for some of the world’s largest enterprise clients.
Nitin spent 16 years at Redknee holding executive positions in Research and Development, Customer Operations, Partner Alliances, and most recently as COO.
President, Co-Founder
Jeff has more than 20 years of experience in the startup world, founding and growing 4 software companies: AracNet, Mobile Diagnostix (HP), ClickFree, and Wysdom.AI.
His in-depth understanding of software development and the challenges in making new technologies successful in the startup world prove invaluable as he serves on the boards of XMG, SurfEasy (Opera), Locationary (Apple), Groupie, and as an advisor to Pushlife (Google), LogMeIn (IPO) and HP.
Jeff holds 23 issued patents in the wireless and consumer electronics spaces and is the lead inventor on 30+ pending patents.
CEO, Co-Founder
Ian has founded and grown 6 technology companies over the past 20 years, primarily in the enterprise software space including Wyrex, Mobile Diagnostix (HP), Clickfree, and most recently Wysdom.AI.
Ian invests, mentors, and sits on the boards of several startups in the Toronto area.