Want to see how we do chatbot analytics? Join us for a product demo webinar.

Wysdom CEO Ian Collins emphasizes focusing on the fundamental reasons for investing in your bot and measuring real business outcomes.

Many bot teams get sidetracked by technicalities like containment and NLU, but their core objective is clear: making a cost-effective bot that meets customer needs. 

Click the link to watch Wysdom’s CEO Ian Collins explain why customer satisfaction at an affordable price should be your goal.

Want to watch the full webinar? Check out Into the Black Hole: The metrics that matter for measuring chatbot performance webinar on-demand here.

Get inspired

Find more resources to learn about chatbot analytics and virtual agent performance management

Subscribe to our newsletter

We use cookies to ensure that we give you the best experience on our website. By clicking “I Accept” or if you continue to this site, we will assume that you consent to the use of cookies unless you have disabled them.