Talk to any AI bot owner, and they will tell you that a chatbot is never “set and forget”. A high performing bot requires ongoing monitoring, maintenance, and updates.
The challenge is finding out where it’s struggling, and coming up with a meaningful plan to fix it.
Join Jay Athia, Senior Director, Customer Success, where he shows you how to uncover the hidden ways your customers are interacting with your chatbot, identify which fixes will have the biggest impact, and how to measure the impact of your changes.
