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Why do chatbots suck?

Don’t fret, it’s not your fault.  The fact is that many chatbots suffer from poor analytics. What’s not working well, where can I improve, how much is this chatbot costing me, what do my customers feel about it… the list of questions goes on.  And you can’t fix, what you can’t see.  Click the link to watch the video from CEO, Ian Collins, about why chatbots suck, why it’s not your fault, and the chatbot analytics you need to fix the problem.

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Find more resources to learn about chatbot analytics and virtual agent performance management


Introducing Wysdom AI

With 10+ years of Conversational AI experience, 75+ bot industry professionals, Operations Center software, and dozens of brand-name customers, Wysdom AI is the powerhouse to

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Wysdom customer portfolio with woman and testimonial

Customer Portfolio

In these curated stories, find out how companies answer questions about virtual agent performance, and use these insights to improve bot automation and customer experience,

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