Don’t fret, it’s not your fault. The fact is that many chatbots suffer from poor analytics. What’s not working well, where can I improve, how much is this chatbot costing me, what do my customers feel about it… the list of questions goes on. And you can’t fix, what you can’t see. Click the link to watch the video from CEO, Ian Collins, about why chatbots suck, why it’s not your fault, and the chatbot analytics you need to fix the problem.
Operations Center: Chatbot analytics and intelligence Dialogflow: Reporting tools to see and understand chat journeys Click the link to download this PDF and see how
Are you measuring the performance of your virtual agent the right way? At Wysdom, we’ve designed the bot automation and the bot experience scores as
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