Don’t fret, it’s not your fault. The fact is that many chatbots suffer from poor analytics. What’s not working well, where can I improve, how much is this chatbot costing me, what do my customers feel about it… the list of questions goes on. And you can’t fix, what you can’t see. Click the link to watch the video from CEO, Ian Collins, about why chatbots suck, why it’s not your fault, and the chatbot analytics you need to fix the problem.
Find out why the Operations Center is your go-to solution for chatbot analytics with this insider’s tour by Wysdom’s Founder & CEO, Ian Collins. He
Is your bot hallucinating? And if it is, would you know? In this video, Aaqib Azeem, VP of Strategy & Innovation at Wysdom, discusses the
Jay Athia, Sr. Director, of Customer Success at Wysdom discusses the limitations of relying solely on containment metrics for evaluating chatbot performance. In this video,
Many bot teams get sidetracked by technicalities like containment and NLU, but their core objective is clear: making a cost-effective bot that meets customer needs.
Do you believe that a high NLU rate is a sufficient measure of bot success, or do you assume that you require a team of
At Wysdom, we don’t just build chatbots – we craft exceptional Conversational AI experiences. With over a decade of experience in the field, we’ve honed
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