Some playtime with a “state of the art” linguistic tool led me to a startling realization – while everyone is busy making hay when the
Artificial intelligence is no longer some term thrown around by programmers, engineers, or hollywood producers. AI is now a major selling point for consumer products,
In the previous installment, I described the massive disruption artificial intelligence introduces to the global market for customer service employment, possibly eliminating millions of jobs
There is nothing hotter in either the tech or startup space than artificial intelligence and with that comes a consistent painful question. What effect will
Last week, China revealed its plans for artificial intelligence development as a nation; the country intends to pursue a “first-mover advantage” to become the “premier
In a recent ranking of Chatbots for Enterprise Customer Service, Forrester Research detailed the 10 criteria by which they judged solutions in the field of
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