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Partner network

Managing a great chatbot takes a team

With our dedicated focus on bot analytics and performance optimization, Wysdom has developed a thriving network of cloud, platform, and systems integration partners that complement our bot management solutions. With a shared vision of helping our customers, we are well equipped to help you build and grow your virtual assistants for the highest levels of automation and customer experience.

Our partners

We’ve partnered with the best cloud, services and bot platforms to ensure successful chatbot journeys for your customers.

Chatbot Platform
Amelia’s conversational AI and intelligent automation help deliver extraordinary customer service to thousands of users globally.
Chatbot Platform
Amazon Lex is a fully managed AI service with advanced natural language models to design, build, test, and deploy conversational interfaces in applications.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally.
Deepgram Automatic Speech Recognition helps you build voice applications with better, faster, more economical transcription at scale.
Contact Center Platform
Genesys’ cloud architecture is the basis for a simplified tech stack, helping you deliver more personalized experiences across your channels and devices to create a better customer experience.
Google Cloud Platform is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and Gmail.
Chatbot Platform
Google Dialogflow CX allows enterprise customers to create advanced chatbots in minutes that operate across multiple channels 24/7 to minimize live agent escalation.
Contact Center Platform
Google Cloud Contact Center AI (CCAI) is an AI agent for virtually all contact center needs, from routing customers to handoffs between virtual and human customer support, and much more.
Chatbot Platform
IBM Watson Assistant is a natural language AI chatbot that understands human conversation and improves the customer experience.
Microsoft Azure’s growing set of cloud computing services gives you the freedom to build, manage, and deploy applications on a global network using your preferred tools and frameworks.
Chatbot Platform
Easily create intelligent conversational bots to provide personalized service and resolve customer issues quickly with Microsoft Power Virtual Agents.
Chatbot Platform
Nuance Mix conversational AI tooling platform empowers organizations to quickly and easily create and maintain their own enterprise-grade, omnichannel customer service experiences for IVR, chatbots, and more.

Why partner with Wysdom?

We are committed to fostering a high level of mutual success with our partners. We support our partners with enablement materials, tools, and shared rules of engagement to ensure transparency and business alignment.

The benefits of partnering with Wysdom:
  • Market leadership: Align yourself with the only company dedicated to post-launch chatbot success.
  • Opportunity: Capture untapped revenue streams in the fast growing world of conversational AI.
  • Flexibility: There is no one-size fits all to our partner model. We are open to referral programs, resell programs, or complementary services programs. 
Interested? Complete the form, and we will be in touch!

Join our Network

If you would like your company to join our partner network, please complete the form below, and we will reach out shortly.

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Data Scientist

As a Data Scientist, your day-to-day will involve writing queries, building dashboards, and preparing analytical reports about product performance for our clients and the Wysdom.AI team.  You will work with SQL, Tableau, and Python and ML Frameworks/libraries (among other tools) to create stunning visuals showing how Wysdom.AI is making their customers’ experience even better.

Implementation Engineer

As an Implementation Engineer you will be responsible for the solution integration of an enterprise grade conversational AI experience from a technical perspective. You will work closely with the lead solutions architect and be the technical face of the implementation team and lead the customer through the entire implementation cycle. You will work with one of the most diverse teams of linguists, data scientists, and innovators to deliver the best AI enabled customer experience.

Solution Architect

As a Solutions Architect within the Client Services team, you act as trusted advisor, responsible for the technical requirements and end to end solutions integration of Wysdom cognitive services within the client’s environment.  You will work with one of the most diverse teams of linguists, data scientists, and innovators to deliver the best AI enabled customer experience.

Cognitive Data Specialist

As a Cognitive Data Specialist, you will be responsible for the performance of the AI and quality of the corpus and will focus primarily on the VA training.  You will work with the client as required to ensure corpus is performing in an optimal manner.

Conversational Experience Designer

As a Conversational Experience Designer, you will be responsible for the designs of the overall customer experience, including the end-to-end dialog flows & journeys of the solution ensuring  design leverages  UxD best practices for optimal customer experience.

Conversational AI Specialist

As a Conversational AI Optimization Specialist, your responsibility will be to help drive the success of our solution for our clients. This involves building conversation flows, performing AI training, and partnering with clients to enhance their deployments.

Conversational AI Lead

As a Conversational AI Lead, you will be responsible for leading all Conversational AI program activities.  You will work with all team members to ensure deliverables are completed on time, with high quality and exceeds client expectations and goals.

Program Director

Responsible for the overall success for the client, including the end-to-end delivery and optimization of the solution, you will manage the sales process from pillar to post, including technical and commercial proposals, pipeline management, sales forecasting, and contractual documentation.

David Trotter, Wysdom

David Trotter

SVP, Sales & Marketing

David has 30 years of global sales leadership experience as a collaborative leader who believes in a strong team concept within sales and marketing organizations. David has spent many years working with growth companies and enjoys being face to face with customers and partners to create solutions that have a lasting effect on the customer’s business environment. 

Prior to joining Wysdom, David was the Vice President, Sales at Scalepad, and previously spent 11 years as Vice President for Latin America and Asia Pacific for Absolute Software. He also held senior sales management positions at GE Capital and Clevest.  

Michel Benitah

VP, Optimization & Delivery

Michel has 20 years of experience in leading the successful delivery of Conversational AI and Natural Language Customer Care solutions to some of the largest financial, telco, healthcare, utilities, and retail enterprises throughout North America. 


Prior to joining Wysdom, Michel spent 20 years at Nuance Communications, holding senior management and leadership positions within the enterprise division, most recently as director of the Toronto office and professional services team.

Frederic Lam

SVP, Sales

Fred brings in 25 years of international experience in sales and business development across North America, the Caribbean, Asia-Pacific, Europe, and the Middle-East.


Prior to Wysdom.AI, he held sales leadership positions at Oracle, Redknee, and Movius/Glenayre, successfully growing revenues in both large and small organizations. Fred has also been involved in the start-up community in the earlier stages of his career as an Investment Manager with SP Capital and was an alternate director on a few investee companies.

Karen Chan

Chief Engineering Officer, Co-Founder

With 20 years of experience in software and mobile, Karen has held senior technical roles at 5 startups, including Wysdom.AI, Clickfree, Mobile Diagnostix (HP), Teamatic, and Virtualthere.

Karthik Balakrishnan

Chief Technology Officer

Karthik has over a decade of hands-on, proven global expertise in emerging technologies and implementing intricate platforms and solutions for telecommunications and enterprise during his time at Amdocs, with senior positions in their India, Cyprus, America, and Canada offices.

Nitin Singhal

Chief Operating Officer

Nitin has over 20 years of success in global executions of business technology, driving operational efficiency and digital scalability for some of the world’s largest enterprise clients. 


Nitin spent 16 years at Redknee holding executive positions in Research and Development, Customer Operations, Partner Alliances, and most recently as COO.

Jeff Brunet​

President, Co-Founder

Jeff has more than 20 years of experience in the startup world, founding and growing 4 software companies: AracNet, Mobile Diagnostix (HP), ClickFree, and Wysdom.AI. 


His in-depth understanding of software development and the challenges in making new technologies successful in the startup world prove invaluable as he serves on the boards of XMG, SurfEasy (Opera), Locationary (Apple), Groupie, and as an advisor to Pushlife (Google), LogMeIn (IPO) and HP. 


Jeff holds 23 issued patents in the wireless and consumer electronics spaces and is the lead inventor on 30+ pending patents.

Ian Collins​

CEO, Co-Founder

Ian has founded and grown 6 technology companies over the past 20 years, primarily in the enterprise software space including Wyrex, Mobile Diagnostix (HP), Clickfree, and most recently Wysdom.AI. 


Ian invests, mentors, and sits on the boards of several startups in the Toronto area.