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3 chatbot characters. Text: 3 reasons why you should attend VOICE & AI 2023. Read the article.

Experience VOICE & AI 2023, the premier conference for Conversational and Generative AI where Wysdom is thrilled to be a Bronze sponsor. In this blog, we present the top 3 reasons why you should join us in Washington DC on September 5 – 7.

Reason 1: Thought-provoking sessions

Immerse yourself in the wisdom and expertise of visionary speakers who will challenge your thinking and inspire new perspectives on Conversational and Generative AI. Here are a few sessions we’ve got on our calendar. What’s caught your interest? 

AI Agents and Voice: Advancing Customer Service to 5 Stars

  • Session info: Thu Sep 7 at 12:00 pm
  • Location: Columbia Ballroom Mainstage at Washington Hilton

Hardy Meyers, SVP of Strategy at Cognigy talks about how customer service has entered the era of AI-based automation – and voice is at the core with the AI Agent. 

Linguistic Levers: Building Toward a Promptness Future

  • Session info: Thu Sep 7 at 11:30 am
  • Location: Columbia Ballroom Mainstage at Washington Hilton

Prompt work is overtly manual with a high cost to serve. In this keynote, Greg Bennett, Director of Conversational Design at Salesforce will discuss the linguistic science needed to establish a robust and scalable system of editable prompts.

From Chaos to Clarity: The Three Metrics You Need to Prove Chatbot Performance

  • Session info: Wed Sep 6 at 3:10 pm
  • Location: Columbia Ballroom Mainstage at Washington Hilton

All too often, companies launch a chatbot without any plan in place to manage and grow its performance. Wysdom CEO Ian Collins will be taking the main stage to share the 3 essential metrics to prove chatbot performance. 

VUX World track

  • Session info: Wed Sep 6 at 2:00 pm
  • Location: TBC

Join our friends from VUX World for a dedicated track focused on the convergence of AI, contact centers, and customer automation. Session details have yet to be published, but these guys are pretty sharp and have their finger on the pulse of Conversational AI, so there are bound to be some compelling takeaways from this session track.

Reason 2: Great networking opportunities

As pioneers in Conversational AI, generative AI, and emerging technologies, we don’t often get a chance to meet and interact with other like-minded individuals. We’re definitely pulling out the business cards for this one. 

Take a look at the speaker lineup for VOICE & AI, which is full of conversational designers, program managers, and technology providers from companies who’ve designed and implemented programs around generative AI, and from companies offering the solutions that power them.

Reason 3: #PromptNight

As part of the show, VOICE & AI are organizing #PromptNight, an opportunity to join other Conversational AI enthusiasts to geek out on all things LLM, with prompt engineering battles, awards, casual networking, and of course great music and snacks. The event is the largest AI meet-up on the East Coast and is free to attend. We know our team can’t wait!

#PromptNight at VOICE & AI 2023

  • Event time: Wed Sep 6 from 6:00 pm – 9:00 pm 
  • Location: VOICE & AI Expo Hall – Columbia Room (Terrace Level) at Washington Hilton

As a proud sponsor of VOICE & AI 2023, Wysdom brings you 3 compelling reasons to attend this leading conference at the intersection of Conversational and Generative AI. Be sure to check out our presentations on chatbot analytics and bot management, and if you happen to be going, drop by our booth (we’re #416!), we’d love to say hi.

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