The two types of Conversational AI and how to choose the right one for your business
The ability for your customers to contact you and converse with an AI before automatically connecting them with a live person is now considered a best practice in B2C companies....
Wysdom.AI to Discuss What It Takes to Ensure Conversational AI Actually Works at TC3 Summit
TORONTO, Canada – October 11, 2018 – The 11th annual Telecom Council Carrier Connections...
DOWNLOAD: The Ultimate RFP Template for Virtual Assistant, Cognitive Search, and Conversational IVR
Choosing to implement a Conversational AI strategy within your organization is not an easy...
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Feb 14 2019
The two types of Conversational AI and how to choose the right one for your business
BY Ian CollinsThe ability for your customers to contact you and converse with an AI before automatically connecting them with a live person is now considered...
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Jan 24 2019Artificial intelligence and the people behind the machine
This article originally appeared in the December 2018 issue of CIO Review magazine. It highlights Wysdom Studio, and how optimization and ongoing management is...
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Oct 11 2018
Wysdom.AI to Discuss What It Takes to Ensure Conversational AI Actually Works at TC3 Summit
BY Wysdom.AITORONTO, Canada – October 11, 2018 – The 11th annual Telecom Council Carrier Connections (TC3) Summit is quickly approaching, and while leading carriers will...
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Sep 24 2018
DOWNLOAD: The Ultimate RFP Template for Virtual Assistant, Cognitive Search, and Conversational IVR
Choosing to implement a Conversational AI strategy within your organization is not an easy decision – it requires diligence, preparation, and validation from a...
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Aug 28 2018INFOGRAPHIC: Wysdom VS Off-The-Shelf Chatbots – Who Comes Out On Top?
“Oh, so you make chatbots?” We hear that refrain a lot at Wysdom when we try to quickly describe how our solution works. Unfortunately...
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Aug 13 2018WHITEPAPER: 5 Reasons Why AI-based Digital Care Is The Future Of Customer Service
With the artificial intelligence industry expected to grow to $52.2 billion by the year 2021, it’s no surprise cognitive customer service spending is leading...
Wysdom empowers the enterprise to increase customer satisfaction while reducing customer care expenses by using AI to power digital customer care.