Combining the best of both worlds in AI applications and operations, this exciting partnership represents the future of Conversational AI. Wysdom.AI today announced a strategic partnership with Amelia, the leader in Enterprise AI with the most human AI platform, that powers Digital Employees for businesses around the world. Amelia’s market-leading Conversational AI solution delivers the […]
Author archives: Nina Lalkovic
Wysdom and Google Contact Center AI partner to improve enterprise Conversational AI
Furthering Wysdom’s growth and innovation in the Conversational AI market, we’re proud to announce today that Wysdom is now a certified Google Contact Center AI partner. “Today, our customers want their AI applications to just work. The promise and hype now has to now meet reality and results. Our joint offering with Google CCAI is […]
RPA vs. Conversational AI: What’s the Difference?
Many people wonder how Robotic Process Automation (RPA) differs from Conversational AI and Natural Language Processing (NLP).
How Using Conversational AI to Enhance IT Support can Improve your Company
The New Normal: Due to the social isolation measures put in place for the COVID-19 pandemic, companies are changing the way they do business. These changes stretch into the foreseeable future, and companies are adapting as a result. Below is a list of some of the ways that “the new normal” is the changing business. […]
Four Reasons Insurance Companies Should be Using Conversational AI
Across the world, insurance companies are actively investing in Conversational AI to automate customer interactions and personalize customer experiences at scale through website chatbots, messaging apps, social media, and interactive voice response systems. Natural language processing and machine learning technology can create consistent brand experiences, and offer proactive and reactive service across all digital and […]