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Wysdom Completes SOC 2 Type II Audit

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Wysdom, the industry leader in full-service Conversational AI, today announced the completion of its System and Organization Controls (SOC) audit, earning a SOC 2 Type II attestation for their SaaS Wysdom Conversational AI Solution. This achievement demonstrates Wysdom’s strong commitment to the security, availability, and confidentiality of their industry-leading managed AI platform.

 

 

“Completing our SOC 2 Type II audit demonstrates Wysdom’s focus on the secure management of our systems and data for our customers,” said Brad Marcoux, Senior Director of IT, Infrastructure, and Security at Wysdom. “SOC 2 Type II reports have become table stakes for any company working with sensitive data or large enterprises.

“The fact that Wysdom is one of the few in our space to achieve this milestone speaks to the strength of our team and shows why Wysdom.AI continues to be the leader in enterprise AI.”

 

 

The SOC 2 designation is overseen by the American Institute of Certified Public Accountants (AICPA) and requires extensive review by an accredited independent auditing firm. It is a vital milestone for companies in confirming the effectiveness of their security program.

About Wysdom

Wysdom is the industry leader in Conversational AI as a Service. Since 2012, Wysdom has promoted a full-service approach, combining leading-edge tech with a relentless focus on daily optimization, training and business insight. Wysdom is the easiest and most cost-effective way for businesses around the world to offer conversational AI that actually works.

Experience the Wysdom difference. 

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Artiom Kreimer

VP, Product & Analytics

Artiom has spent 10 years in software and mobile engineering, specializing in quality assurance and customer service. He has worked in testing and QA at both startups and in enterprises such as Clickfree, TELUS, and Freescale Semiconductor.

Michel Benitah

VP, Optimization & Delivery

Michel has 20 years of experience in leading the successful delivery of Conversational AI and Natural Language Customer Care solutions to some of the largest financial, telco, healthcare, utilities, and retail enterprises throughout North America. 

 

Prior to joining Wysdom, Michel spent 20 years at Nuance Communications, holding senior management and leadership positions within the enterprise division, most recently as director of the Toronto office and professional services team.

Frederic Lam

SVP, Sales

Fred brings in 25 years of international experience in sales and business development across North America, the Caribbean, Asia-Pacific, Europe, and the Middle-East.

 

Prior to Wysdom.AI, he held sales leadership positions at Oracle, Redknee, and Movius/Glenayre, successfully growing revenues in both large and small organizations. Fred has also been involved in the start-up community in the earlier stages of his career as an Investment Manager with SP Capital and was an alternate director on a few investee companies.

Karen Chan

Chief Engineering Officer, Co-Founder

With 20 years of experience in software and mobile, Karen has held senior technical roles at 5 startups, including Wysdom.AI, Clickfree, Mobile Diagnostix (HP), Teamatic, and Virtualthere.

Karthik Balakrishnan

Chief Technology Officer

Karthik has over a decade of hands-on, proven global expertise in emerging technologies and implementing intricate platforms and solutions for telecommunications and enterprise during his time at Amdocs, with senior positions in their India, Cyprus, America, and Canada offices.

Nitin Singhal

Chief Operating Officer

Nitin has over 20 years of success in global executions of business technology, driving operational efficiency and digital scalability for some of the world’s largest enterprise clients. 

 

Nitin spent 16 years at Redknee holding executive positions in Research and Development, Customer Operations, Partner Alliances, and most recently as COO.

Jeff Brunet​

President, Co-Founder

Jeff has more than 20 years of experience in the startup world, founding and growing 4 software companies: AracNet, Mobile Diagnostix (HP), ClickFree, and Wysdom.AI. 

 

His in-depth understanding of software development and the challenges in making new technologies successful in the startup world prove invaluable as he serves on the boards of XMG, SurfEasy (Opera), Locationary (Apple), Groupie, and as an advisor to Pushlife (Google), LogMeIn (IPO) and HP. 

 

Jeff holds 23 issued patents in the wireless and consumer electronics spaces and is the lead inventor on 30+ pending patents.

Ian Collins​

CEO, Co-Founder

Ian has founded and grown 6 technology companies over the past 20 years, primarily in the enterprise software space including Wyrex, Mobile Diagnostix (HP), Clickfree, and most recently Wysdom.AI. 

 

Ian invests, mentors, and sits on the boards of several startups in the Toronto area.