New Conversational AI Acceleration Program helps businesses launch an enterprise-grade Virtual Assistant in 30 days

COVID-19 is creating a lot of uncertainty, fear, and questions from customers, leading to unprecedented call volumes across the globe. While we have yet to know the full impact coronavirus will have on businesses, for support centres it presents numerous challenges. 

In Europe, we’re seeing increased pressure on day-to-day operations, such as:

  • unprecedented call volumes
  • fewer staff to service the calls
  • phone systems crashing from volume
  • increased customer frustration
  • overloaded IT and digital teams

Given upcoming pressures facing call and support centres in North America, we’re trying to make it easier for large companies who haven’t yet implemented automated self-service options in their websites, apps, or phone systems, by offering a 30-Day Conversational AI Acceleration Program. 

This program is designed to help large enterprises set-up and see results from automated self-service within 30 days. 

 “Our acceleration program uses templated connectors to popular enterprise systems such as live-chat, authentication, or billing systems, and a company’s historical customer data to leapfrog much of the bot setup effort. For companies, this means no need to procure a platform, build a team, get it up and running, and learn how to improve the AI.” says Ian Collins, CEO of Wysdom.  “Our teams will take on all of the work with almost zero requirements from our clients who are extremely busy with this crisis.”

Get in touch today to see if your company qualifies for our  30-Day Conversational AI Acceleration Program. 


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Artiom Kreimer

VP, Product & Analytics

Artiom has spent 10 years in software and mobile engineering, specializing in quality assurance and customer service. He has worked in testing and QA at both startups and in enterprises such as Clickfree, TELUS, and Freescale Semiconductor.

Michel Benitah

VP, Optimization & Delivery

Michel has 20 years of experience in leading the successful delivery of Conversational AI and Natural Language Customer Care solutions to some of the largest financial, telco, healthcare, utilities, and retail enterprises throughout North America. 


Prior to joining Wysdom, Michel spent 20 years at Nuance Communications, holding senior management and leadership positions within the enterprise division, most recently as director of the Toronto office and professional services team.

Frederic Lam

SVP, Sales

Fred brings in 25 years of international experience in sales and business development across North America, the Caribbean, Asia-Pacific, Europe, and the Middle-East.


Prior to Wysdom.AI, he held sales leadership positions at Oracle, Redknee, and Movius/Glenayre, successfully growing revenues in both large and small organizations. Fred has also been involved in the start-up community in the earlier stages of his career as an Investment Manager with SP Capital and was an alternate director on a few investee companies.

Karen Chan

Chief Engineering Officer, Co-Founder

With 20 years of experience in software and mobile, Karen has held senior technical roles at 5 startups, including Wysdom.AI, Clickfree, Mobile Diagnostix (HP), Teamatic, and Virtualthere.

Karthik Balakrishnan

Chief Technology Officer

Karthik has over a decade of hands-on, proven global expertise in emerging technologies and implementing intricate platforms and solutions for telecommunications and enterprise during his time at Amdocs, with senior positions in their India, Cyprus, America, and Canada offices.

Nitin Singhal

Chief Operating Officer

Nitin has over 20 years of success in global executions of business technology, driving operational efficiency and digital scalability for some of the world’s largest enterprise clients. 


Nitin spent 16 years at Redknee holding executive positions in Research and Development, Customer Operations, Partner Alliances, and most recently as COO.

Jeff Brunet​

President, Co-Founder

Jeff has more than 20 years of experience in the startup world, founding and growing 4 software companies: AracNet, Mobile Diagnostix (HP), ClickFree, and Wysdom.AI. 


His in-depth understanding of software development and the challenges in making new technologies successful in the startup world prove invaluable as he serves on the boards of XMG, SurfEasy (Opera), Locationary (Apple), Groupie, and as an advisor to Pushlife (Google), LogMeIn (IPO) and HP. 


Jeff holds 23 issued patents in the wireless and consumer electronics spaces and is the lead inventor on 30+ pending patents.

Ian Collins​

CEO, Co-Founder

Ian has founded and grown 6 technology companies over the past 20 years, primarily in the enterprise software space including Wyrex, Mobile Diagnostix (HP), Clickfree, and most recently Wysdom.AI. 


Ian invests, mentors, and sits on the boards of several startups in the Toronto area.