Wysdom and Automation Anywhere Collaborate to Drive Intelligent Process Automation Using Natural Language

Wysdom today announced a technology alliance with Automation Anywhere, a leader in robotic process automation (RPA), to offer intelligent process automation using natural language to provide exceptional business transactions to customers globally.

The collaboration will allow enterprise customers to take advantage of RPA, combined with AI-enabled decision making and intent classification, within their conversational bots.

The combination of RPA and natural language processing (NLP) allows an enterprise to expand the variety and complexity of the transactional journeys they expose to their customers through conversational channels. With the partnership, end-users are exposed to a more intelligent conversation on the channels they choose to interact on, whether on the web, phone, or through social apps, all while maximizing the efficiency of each transaction and promoting exceptional customer experiences.

“Conversational AI automates everyday business transactions through natural language,” said Ian Collins Founder and CEO at Wysdom. “The addition of robotic process automation from Automation Anywhere allows our customers to deploy comprehensive conversational journeys that benefit greatly from deep integration into back-office systems that may or may not be API enabled.”

“Customers are looking to RPA as a way to improve customer experiences through automation of business processes,” said Griffin Pickard, Director, Technology Alliance Program, at Automation Anywhere. “Wysdom’s conversational AI-as-a-service, combined with Automation Anywhere’s RPA solutions, will help provide an even greater experience to customers worldwide.”

About Wysdom

Wysdom is the industry leader in Conversational AI as a Service. Since 2012, the company has promoted a full-service approach, combining leading-edge tech with a relentless focus on daily optimization, training and business insight. Wysdom is the easiest and most cost-effective way for businesses around the world to offer conversational AI that actually works. Experience the Wysdom difference at www.wysdom.ai.

About Automation Anywhere

Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with software bots – digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, improved customer experience and more engaged employees. The company offers the world’s only web-based and cloud native intelligent automation platform combining RPA, artificial intelligence, machine learning and analytics right out of the box, to help organizations rapidly start and scale their process automation journey. With offices in more than 40 countries and a global network of 1,200 partners, Automation Anywhere has deployed over 1.7 million bots to support some of the world’s largest enterprises across all industries. For additional information, visit www.automationanywhere.com.

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Artiom Kreimer

VP, Product & Analytics

Artiom has spent 10 years in software and mobile engineering, specializing in quality assurance and customer service. He has worked in testing and QA at both startups and in enterprises such as Clickfree, TELUS, and Freescale Semiconductor.

Michel Benitah

VP, Optimization & Delivery

Michel has 20 years of experience in leading the successful delivery of Conversational AI and Natural Language Customer Care solutions to some of the largest financial, telco, healthcare, utilities, and retail enterprises throughout North America. 

 

Prior to joining Wysdom, Michel spent 20 years at Nuance Communications, holding senior management and leadership positions within the enterprise division, most recently as director of the Toronto office and professional services team.

Frederic Lam

SVP, Sales

Fred brings in 25 years of international experience in sales and business development across North America, the Caribbean, Asia-Pacific, Europe, and the Middle-East.

 

Prior to Wysdom.AI, he held sales leadership positions at Oracle, Redknee, and Movius/Glenayre, successfully growing revenues in both large and small organizations. Fred has also been involved in the start-up community in the earlier stages of his career as an Investment Manager with SP Capital and was an alternate director on a few investee companies.

Karen Chan

Chief Engineering Officer, Co-Founder

With 20 years of experience in software and mobile, Karen has held senior technical roles at 5 startups, including Wysdom.AI, Clickfree, Mobile Diagnostix (HP), Teamatic, and Virtualthere.

Karthik Balakrishnan

Chief Technology Officer

Karthik has over a decade of hands-on, proven global expertise in emerging technologies and implementing intricate platforms and solutions for telecommunications and enterprise during his time at Amdocs, with senior positions in their India, Cyprus, America, and Canada offices.

Nitin Singhal

Chief Operating Officer

Nitin has over 20 years of success in global executions of business technology, driving operational efficiency and digital scalability for some of the world’s largest enterprise clients. 

 

Nitin spent 16 years at Redknee holding executive positions in Research and Development, Customer Operations, Partner Alliances, and most recently as COO.

Jeff Brunet​

President, Co-Founder

Jeff has more than 20 years of experience in the startup world, founding and growing 4 software companies: AracNet, Mobile Diagnostix (HP), ClickFree, and Wysdom.AI. 

 

His in-depth understanding of software development and the challenges in making new technologies successful in the startup world prove invaluable as he serves on the boards of XMG, SurfEasy (Opera), Locationary (Apple), Groupie, and as an advisor to Pushlife (Google), LogMeIn (IPO) and HP. 

 

Jeff holds 23 issued patents in the wireless and consumer electronics spaces and is the lead inventor on 30+ pending patents.

Ian Collins​

CEO, Co-Founder

Ian has founded and grown 6 technology companies over the past 20 years, primarily in the enterprise software space including Wyrex, Mobile Diagnostix (HP), Clickfree, and most recently Wysdom.AI. 

 

Ian invests, mentors, and sits on the boards of several startups in the Toronto area.