Need help to improve your conversational bot? We've got you.
In addition to our Operations Center onboarding services, we have the team, tools, and experience to help you build, launch, and scale a chatbot program with impact.
Click the link to watch the video from CEO, Ian Collins, about why chatbots suck, why it’s not your fault, and the chatbot analytics you need to fix the problem.
“Operations Center is instrumental in our bot strategy. It makes it easy to fix performance gaps because we can see the full conversation, starting with the bot all the way to live agent, plus we have access to all the transcripts.”
Chase Pavlu
Staff Manager – Software Engineering, Windstream
“The Operations Center is our go-to for driving continuous improvement in our chatbot. The insights are reliable, and make it easy to know where our customers require support to find the answers they need. It helps us quickly zero in and correct issues for a better customer experience.”
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